Frequently Asked Questions

No appointment is necessary! We accept walk-ins and understand that urgent medical needs arise unexpectedly. However, you can call ahead to check current wait times or reserve your spot in line. This helps us serve you more efficiently.

We accept most major insurance plans including Medicare, Medicaid, Blue Cross Blue Shield, Aetna, Cigna, UnitedHealthcare, Humana, and many others. We recommend calling your insurance provider or our office to verify coverage before your visit. We also offer competitive self-pay rates for those without insurance.

Please bring a valid photo ID, your insurance card (if applicable), a list of current medications, and any relevant medical records. If you're paying out-of-pocket, we accept cash, credit cards, and debit cards. Having this information ready helps expedite your check-in process.

Our facilities are open seven days a week for your convenience:

Monday - Friday: 8:00 AM - 8:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: 10:00 AM - 4:00 PM

Hours may vary by location and holidays. Please call ahead to confirm.

We treat a wide range of non-life-threatening conditions including minor injuries, sprains, fractures, cuts requiring stitches, burns, infections, flu and cold symptoms, allergic reactions, asthma attacks, minor eye injuries, and much more. If you're experiencing a life-threatening emergency such as chest pain, severe bleeding, or difficulty breathing, please call 911 immediately.

Yes! We have on-site digital X-ray capabilities and a full laboratory for blood work, urinalysis, rapid strep tests, flu tests, and more. This allows us to diagnose and treat you quickly without the need for referrals to outside facilities. Results are typically available within minutes to hours depending on the test.

Yes, our medical providers can prescribe medications when medically appropriate. We can send prescriptions electronically to the pharmacy of your choice for your convenience. We also handle prescription refills for certain medications and can coordinate with your primary care physician when necessary.

Yes, we provide medical care for patients of all ages, from infants to seniors. Our experienced medical staff is trained to work with pediatric patients and make them feel comfortable during their visit. We also offer sports physicals and school physicals for children and adolescents.

We strive to minimize wait times and typically see patients within 15-30 minutes. However, wait times can vary based on patient volume and the complexity of cases being treated. More serious conditions are prioritized based on medical necessity. You can call ahead to check current wait times or reserve your spot online.

Yes, with your permission, we can send a copy of your visit summary, test results, and treatment plan to your primary care physician. We believe in coordinated care and keeping your regular doctor informed about your urgent care visits. Please provide us with your doctor's contact information during your visit.